Volume 22, Issue 1 (2020)
Articles
The Detrimental Effect of Customer Demotion on Customer Profitability in Hierarchical Loyalty Programs
Woojung Chang
Muscling My Way to My Positive Future: Physical Exertion of Strength and Preference for Risk
Eunice Kim Cho and Hee-Kyung Ahn
Effect of Social Norm on Consumer Demand: Multiple Constraint Approach
Sungjee Choi, Inwoo Nam, and Jaehwan Kim